Part of this post is difficult for me to even write out. For those of you who know me well, I’ve never been a fan of McDonald’s. It isn’t because I’m super health conscious (I eat out at plenty of other fast food places), it’s just that I’ve never liked the taste of their food. Or the way you feel afterward.
But that’s all changed.
I’ve found that I’m slightly in love with their Sausage McMuffin with Egg.
I still don’t like eating their other food. But these sandwiches are an amazing way to start your day. As a result, my wife and I have made a few trips to McDonald’s during mornings the last few weeks. Even though McDonald’s has their food service down to a science, they haven’t impressed me with their customer service.
With the exception of one guy named Ralph.
I’d guess Ralph is in his early 70′s. He works the first window where you pay. And this guy is friendly. I mean the sort of friendly where you think he’s totally turning it on only to realize that it’s genuine. Then you are blown away by it. Then you realize you want to have a conversation with him. Then you realize you are at the first window of a McDonald’s. This guy is so remarkably unusual that even my four year old Gavin, sitting in one of the very back seats of our minivan, notices when he’s not there.